Privacy Policy

1. Introduction

This Privacy Policy outlines how ProductionWorkflow (“we,” “us,” “our”) collects, uses, stores, and protects your personal data when you use our website productionworkflow.co.uk and related services.

2. Information We Collect

We collect the following types of information:

  • Account Information: Company name, email address, phone number, and other contact details.
  • Staff Information: Staff member names, emails, and department selections when registering with a company ID.
  • Order Data: Files, notes, and attachments related to customer orders.
  • Technical Data: IP address, browser type, device information, and usage logs.

3. How We Use Your Information

  • To create and manage accounts for companies and their staff.
  • To provide and improve our order management and workflow services.
  • To send transactional emails related to order updates and delivery confirmations.
  • To ensure the security of our systems and monitor usage patterns.

4. Sharing Your Information

We do not sell or rent your personal data. We may share your data with trusted service providers (e.g., email delivery, payment processors, cloud storage) strictly for the purpose of delivering our services.

5. Data Storage and Security

Your data is stored securely on encrypted servers. We implement strict access controls, data encryption, and secure file handling practices to protect your information.

6. Cookies

Our site uses cookies to enhance user experience and analyze performance. You can control cookie settings via your browser.

7. Your Rights

You have the right to access, update, or delete your personal data. For any such requests, please contact us using the information below.

8. Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. We encourage users to review this page regularly. The date of the latest revision will be indicated at the top of the page.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Phone: +44 7575022205
Address: 46 Bourne Court, South Ruislip, HA4 6ET
Email: [email protected]